We hope you love your floral arrangement. However, if you are not completely satisfied with your purchase, please contact us within 2 days of receiving your order to initiate the return process.
To be eligible for a refund, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
Unfortunately, we cannot accept returns on perishable goods such as flowers. However, if your flowers arrive damaged or in poor condition, please contact us within 2 days with photos of the issue, and we will work with you to find a resolution.